Shipping & Return Policies
Shipping Policy
We’re committed to getting your order to you quickly and safely. Please review our shipping details below.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You’ll receive another notification when your order has shipped.
Shipping Rates & Delivery Estimates
We offer free domestic shipping within the United States. Shipping charges for your order will be calculated and displayed at checkout. We offer one basic shipping option to keep thing simple:
Standard Shipping: 3–7 business days
International Shipping (if applicable): Varies by destination
Please note: delivery times are estimates and may vary due to carrier delays or unforeseen circumstances.
Free Shipping
We offer free standard shipping on all orders over within United States, automatically applied at checkout.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use this to monitor the delivery status of your package.
International Shipping
We ship internationally to select countries. Customs, duties, and taxes are the responsibility of the seller.
Lost or Damaged Packages
We are not responsible for packages lost or damaged in transit. If you experience an issue, please contact the shipping carrier first. If you need additional help, feel free to reach out to us at info@cosmicoutlawboutique.com
Return Policy
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward return process.
Returns
Return Window: You may return items within 30 days of delivery for a refund or exchange.
Condition: Items must be unused, in their original packaging, and in the same condition that you received them.
Non-returnable items: Gift cards, downloadable products, and personal care items (e.g. earrings, skincare) cannot be returned.
How to Start a Return
To initiate a return, please contact us at info@cosmicoutlawboutique.com. Include your order number and reason for return. We will provide return instructions and the return address.
Refunds
Once we receive and inspect your return, we will notify you of the approval of your refund. When approved, your refund will be processed, and a credit will be applied to your original method of payment within 5–10 business days.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item, contact us at info@cosmicoutlawboutique.com
Return Shipping
Customers are responsible for return shipping costs unless the item is defective or sent in error.